Security Trust Center

This document details the steps we take to ensure the privacy and security of your protected health information (PHI) while allowing you to connect with healthcare groups and agencies that provide services.

How does AutoMynd keep protected health information safe and private?

AutoMynd ensures the safety of your health information in digital storage, like a virtual, locked file cabinet. As part of this, AutoMynd obeys all laws on securing your protected health information and keeping it private.

In the world of healthcare, information security is vital. Companies that deal with patient’s personal health information must meet key healthcare regulations for securing all data. When health information was only on paper, security was as simple as using a locked file cabinet. Present day, with the rise of digital information, companies need guidelines for how to store digital information securely and protect it from threats.

The HIPAA Security Rule is the first set of national standards for protecting digital health information. The goal of this rule is to protect digital information that identifies you, while still allowing healthcare providers access to the information they need.

The HITECH Act gives more severe penalties for not protecting data. AutoMynd fully understands these rules and has added security to our digital storage of your health information. This makes AutoMynd a leading Home Health solution provider in healthcare.

What does AutoMynd do with protected health information?

We understand that Protected Health Information (PHI) is personal and private, and we are dedicated to keeping your PHI secure yet accessible as needed for your healthcare.

Part of AutoMynd’s business is an exclusive Platform as a Service (PaaS), meaning it provides the structure to connect home health agencies and payers to the information they need to provide service.

Our protection of your information includes all administrative, technical, and physical safeguards needed. We store all Information you provide with an authorized and secure cloud services provider. You can read more about this at: https://automynd.com/privacy

What technologies and practices does AutoMynd use to safeguard protected health information?

AutoMynd has years of experience managing large scale healthcare services using a robust set of security technologies and practices.

To safeguard your information, we:

  • Control identity and user role-based access to our cloud platforms, data, and applications.
  • Defend against threats and malware on all our cloud services.
  • Enforce intrusion detection, intrusion protection, distributed denial-of-service(DDoS) attack prevention, extensive monitoring, encrypted key management,regular penetration testing and audits, and data analytics and machine learning tools to help mitigate threats to the AutoMynd systems.
  • Report all security breaches to law enforcement, partners, patients and health companies, as required by law.
  • Provide updated employee training and implement new policies and improve security. Special attention and training is provided to our employees to ensure they are taking all possible steps to protect our systems and the PHI we receive or generate.
  • Encrypt all protected health information. This is covered further below.

How does AutoMynd encrypt protected health information?

AutoMynd encrypts protected health information while allowing it to still be usable to authorized groups.

AutoMynd’s platform encryption service protects data by using strong, certified standards. It does this while making every data field encryption-aware at the metadata layer, so that features that use encrypted fields still function. There is no reason to sacrifice usability for security within the AutoMynd platform.

To protect your data from threats, we:

  • Use AES-256 secure encryption of data in transit and at rest.
  • Maintain a sophisticated, FIPS 140-2-certified, HSM-based, key management architecture, giving us complete control over the life cycle of encryption keys.
  • Protect data in transit and at rest, including encryption of data, documents, applications, services, communications, and drives.
  • Offer support for and use many encryption mechanisms, including SSL/TLS, IPsec, and AES.
  • Use BitLocker Drive Encryption on all drives that contain sensitive information.
  • Restrict staff access to sensitive data to those with explicit permission and HIPAA training.
  • Use the latest protocol TLS 1.1 or higher to provide a more secure environment and continue API and PCI compliance.

Does AutoMynd meet the healthcare standards required by law?

AutoMynd meets the highest standards required by laws, and takes the steps needed to continue this.

To confirm that our services meet the highest standards, we:

  • Don’t disclose customer data to any business, individual or government agency unless required by law.
  • Conform to HIPAA and industry healthcare specific requirements with a comprehensive, compliance framework.
  • Routinely test our Infrastructure using third party security companies who have certified that it passes high security controls standards.
  • Perform sweeping third-party audits to confirm that AutoMynd meets standards needed in new security controls.
  • Provide regular training to all employees to follow HIPAA privacy and security practices in securing PHI data and finding and reporting security breaches.
  • Employ a dedicated Security Compliance Team that assess risk on all new business decisions using established policies to safeguard all stakeholders.

Contact Us:

For any questions regarding Data Security or Compliance, please contact AutoMynd’s Compliance at: compliance@automynd.com